Q1 What are the valid identity proofs that I need to carry?

Basically, you need to carry an authentic government-issued address ID proof that includes your photo with your address. Some of the valid ID proofs are - 

● Passport

● Aadhar card 

● Voter ID card

● Driving license

Q2 How to change my account information?

You can easily update your details in your account by visiting the website using your mobile number and click on the "profile ", fill up the required information, and click on save. 

Q3 Are there any facilities to store my baggage in the room?

Yes, definitely. All our rooms are well-maintained along with spacious cupboards provided to keep your baggage properly. Not just that, our rooms come with an additional feature of a safety locker.

Q4 What are the various payment modes available while booking via the BOOK YOUR OWN website?

There are various payment modes available such as credit card, net - banking, debit card, etc. Also, you will get an option to pay at the hotel directly. 

Q5 What should I do if I face any problem while checking in or out or during my stay?

Don't panic. We offer 24x7 customer assistance service to our residents. You just need to call us on our helping number, and our team will make sure to resolve your issues as soon as possible.